1. Information We Collect
When you use Escrod, we collect the following information:
- Account Information: Name, email address, phone number, and password.
- Profile Information: Profile photo, bio, and current address (if provided).
- Task Information: Task descriptions, locations, budgets, and deadlines you post or apply for.
- Payment Information: Mobile money details and transaction history processed through Paystack.
- Device Information: FCM tokens for push notifications, device type, and app version.
- Location Data: When you grant permission, we collect location data to show nearby tasks.
- Communications: Messages sent through the in-app chat system.
2. How We Use Your Information
- To create and manage your account.
- To connect Masters with Doers and facilitate task completion.
- To process payments and transfers.
- To send notifications about task updates, messages, and application status.
- To verify your identity and email address.
- To improve our services and user experience.
3. Information Sharing
We do not sell your personal information. We may share information with:
- Other Users: Your name, profile photo, and ratings are visible to other users when you post or apply for tasks.
- Payment Providers: We share necessary payment details with Paystack to process transactions.
- Service Providers: We use third-party services for email delivery, push notifications, and hosting.
- Legal Requirements: We may disclose information when required by law.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and secure token-based authentication. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your account data for as long as your account is active. Task and transaction records may be retained for legal and accounting purposes. You may request deletion of your account and associated data at any time.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and data.
- Opt out of non-essential notifications.
7. Push Notifications
We send push notifications for task updates, new messages, application responses, and payment confirmations. You can disable notifications through your device settings at any time.
8. Children's Privacy
Escrod is not intended for users under the age of 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at support@escrod.com.
Last updated: May 2026